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The Orbit blog

Field notes on AI-era growth, deliverability, voice, and messaging for developers and teams building on Orbit by Devotel.

  • Orbit Editorial Team

    3CX vs Devotel Orbit (2026): Replacing the SMB PBX

    The 2026 3CX buyer is re-evaluating after ownership changes reshaped on-prem and 3CX Cloud, and the renewal now stacks per-seat subscriptions, SBC licensing for own-carrier trunks, and plugin-era CRM integrations. This comparison works the architecture gap (a PBX call tree versus SIP trunks, flows, and AI voice agents), the cost model (seats and maintenance versus published usage), receptionist and attendant parity, and a migration order that ports numbers before the PBX retires.

    • 3CX
    • PBX
    • UCaaS
    • SIP trunking
    • AI voice agents
    • attendant console
    • number porting
    • migration
    • 2026
  • Orbit Editorial Team

    Migrate an Avaya PBX estate to Orbit — the runbook

    An Avaya-specific migration runbook for teams leaving premise PBX hardware. The audit normalizes extension-versus-DID behavior into a routing contract, numbers port in staged waves on the LOA and bulk-CSV path, SIP trunks re-home beside or onto the estate, WEM recordings and agent state export before access lapses, and PBX-dependent peripherals (fax, door phones, codec walls) get per-device routes.

    • migration
    • Avaya
    • Avaya Aura
    • Avaya IP Office
    • PBX
    • SIP trunking
    • number porting
    • WEM
    • WFM
    • VEBA
    • contact center

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Blog — Orbit by Devotel