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The Orbit blog

Field notes on AI-era growth, deliverability, voice, and messaging for developers and teams building on Orbit by Devotel.

  • Orbit Editorial Team

    SLA attestation console and PDF evidence packs — now live on Devotel Orbit

    The SLA Attestation section on Insights → Reports compiles Orbit-measured platform uptime, support SLA attainment, and per-channel delivery for a complete calendar month into a branded PDF your procurement reviewers can read directly. This post announces the console, walks the assessment at product level, and states plainly what the attestation covers and what stays tenant-owned.

    • SLA
    • attestation
    • evidence packs
    • procurement
    • product announcement
  • Orbit Editorial Team

    Route Social Mentions into Your Inbox: The Orbit Ingestion Queue, Explained

    Orbit's Inbox social-mentions ingestion queue brings public brand and keyword mentions into the same triage, routing, and SLA workflow your team already runs for paid conversations. This operator explainer covers the ingestion endpoint, the routing and escalation hooks you wire in your own workspace, and where the ingestion boundaries still sit.

    • social mentions
    • inbox
    • social listening
    • routing
    • SLA
    • operator explainer

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Blog — Orbit by Devotel