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The Orbit blog

Field notes on AI-era growth, deliverability, voice, and messaging for developers and teams building on Orbit by Devotel.

  • Orbit Editorial Team

    DORA and the Register of Information: Where a Messaging Provider Lands in a Bank's ICT Third-Party Register

    DORA treats the provider behind payment OTP, SCA challenges, and fraud alerts as a reportable ICT third-party dependency. A one-page scope summary, the register row a communications provider occupies, the evidence artefacts to demand before signing, and a 12-month preparation timeline for EU financial firms.

    • DORA
    • EU regulation
    • financial services
    • ICT third-party risk
    • register of information
    • OTP
    • strong customer authentication
    • compliance
    • procurement
  • Orbit Editorial Team

    SLA attestation console and PDF evidence packs — now live on Devotel Orbit

    The SLA Attestation section on Insights → Reports compiles Orbit-measured platform uptime, support SLA attainment, and per-channel delivery for a complete calendar month into a branded PDF your procurement reviewers can read directly. This post announces the console, walks the assessment at product level, and states plainly what the attestation covers and what stays tenant-owned.

    • SLA
    • attestation
    • evidence packs
    • procurement
    • product announcement
  • Orbit Editorial Team

    Orbit-vs roundup — Q3 2026: the decision digest

    The quarter's strongest Orbit-vs head-to-heads in one post — what each comparison answered, which evaluation questions stay open, and the procurement walk order a buyer should run. This post establishes the quarterly anchor the comparison series runs from here on.

    • comparison
    • roundup
    • quarterly
    • procurement
    • evaluation
  • Orbit Editorial Team

    Preparing a CPaaS vendor security review — the walkthrough a buyer should be able to run unassisted

    Vendor security reviews succeed when the vendor publishes its trust surface where procurement can find it without a sales call. How Devotel Orbit's Trust Center, Security page, and subprocessor list answer the common infosec questionnaire, and which tenant-owned controls the reviewer still checks on your side.

    • security review
    • vendor assessment
    • procurement
    • trust center
    • SOC 2
    • GDPR
    • subprocessors
  • Orbit Editorial Team

    Communications carbon footprint reporting on Orbit — per-channel CO2e with a procurement-ready export

    ESG and procurement teams now routinely ask CPaaS vendors for the carbon footprint of delivered communications. Devotel Orbit ships a sustainability dashboard that estimates CO2e per channel over any window and exports it as a CSV built to attach to a supplier survey. This post covers why per-channel estimates beat a blended number, how the estimate is computed from your usage records, and how to drop the export into an SRM or procurement packet.

    • sustainability
    • ESG
    • carbon footprint
    • procurement
    • analytics
  • Orbit Editorial Team

    SOC 2 vs ISO 27001 — the CPaaS buyer's guide to assurance frameworks

    Which assurance framework a CPaaS RFP is really asking for, what SOC 2 Type II and ISO 27001 certificates each prove, the tenant-owned controls that answer either one, and the checklist of questions to run against every vendor on your short list.

    • SOC 2
    • ISO 27001
    • compliance
    • procurement
    • security
    • checklist

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