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The Orbit blog

Field notes on AI-era growth, deliverability, voice, and messaging for developers and teams building on Orbit by Devotel.

  • Orbit Editorial Team

    Asterisk, FreeSWITCH, and jambonz vs Managed CPaaS: The 2026 Decision

    Open-source voice stacks hand you the media server, the dialplan, the SIP trunk contracts, the STT/TTS plumbing, the PCI scope, and the on-call rota. Managed CPaaS hands you a bill. This post works the ownership list, the 2026 AI-voice inflection, the TCO math on both sides, and the middle path that keeps jambonz or FreeSWITCH as the media layer while a managed platform carries channels and agents.

    • Asterisk
    • FreeSWITCH
    • jambonz
    • open source
    • CPaaS
    • SIP trunking
    • AI voice agents
    • TCO
    • 2026
  • Orbit Editorial Team

    Orbit vs Chatwoot: Open-Source Inbox vs Managed Platform

    A source-based comparison of Chatwoot's open-source shared team inbox — self-hosted or Chatwoot Cloud — against Devotel Orbit's managed omnichannel inbox, native CDP, contact center, and per-message usage billing, with evaluation criteria, honest /compare/chatwoot cells, tenant-owned controls, and a migration path.

    • comparison
    • shared inbox
    • Chatwoot
    • open source
    • self-host
    • customer messaging
    • omnichannel
    • CDP
  • Orbit Editorial Team

    Orbit vs LiveKit: Open-Source RTC vs the Managed Account Around the Room

    A source-based comparison of LiveKit's open-source real-time communications platform against Devotel Orbit's omnichannel communications platform, evaluation criteria, honest cell values from /compare/livekit, tenant-owned controls, and a migration path.

    • comparison
    • video
    • RTC
    • LiveKit
    • open source
    • AI voice agents
    • omnichannel

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Blog — Orbit by Devotel