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The Orbit blog

Field notes on AI-era growth, deliverability, voice, and messaging for developers and teams building on Orbit by Devotel.

  • Orbit Editorial Team

    SLA attestation console and PDF evidence packs — now live on Devotel Orbit

    The SLA Attestation section on Insights → Reports compiles Orbit-measured platform uptime, support SLA attainment, and per-channel delivery for a complete calendar month into a branded PDF your procurement reviewers can read directly. This post announces the console, walks the assessment at product level, and states plainly what the attestation covers and what stays tenant-owned.

    • SLA
    • attestation
    • evidence packs
    • procurement
    • product announcement
  • Orbit Editorial Team

    The Speech Presets Library: Devotel Orbit's Stance on Pre-Tuned STT and TTS

    Devotel Orbit ships speech tuning as a two-layer library: four curated model presets that bundle a dependable transcriber and voice, plus tenant-owned dials for engine, voice, and language overrides. What each STT and TTS stance covers, when to override, and why governance stays in your account.

    • model presets
    • speech-to-text
    • text-to-speech
    • voice agents
    • product announcement
    • 2026
  • Orbit Editorial Team

    Segments-to-Journey in Orbit: CDP Triggers Live Across Outbound Flows

    Dynamic segments on Devotel Orbit now drive journey enrollment directly — a contact who enters a segment joins the journeys bound to that segment within the next refresh tick. What shipped, how the enrollment mechanics work, and how to wire your first segment-triggered journey in three steps.

    • CDP
    • segments
    • journeys
    • automation
    • lifecycle marketing
    • product announcement
  • Orbit Editorial Team

    Prepaid credits top-up and auto-reload — now generally available

    Devotel Orbit's prepaid credit wallet now has two self-serve controls live on every workspace — a top-up dialog on the Billing page and an auto-reload threshold that recharges your balance when it falls below a level you set. This post walks through what shipped, where to find it, and how to use it.

    • prepaid credits
    • top-up
    • auto-reload
    • billing
    • product announcement
  • Orbit Editorial Team

    One-Click Vertical Compliance Bundles — HIPAA, Fintech KYC, E-commerce, and PCI Packs, Announced

    The Devotel Orbit settings catalog ships four vertical compliance bundles — healthcare, fintech, e-commerce, and payments. One activation provisions a draft compliance profile, draft campaigns, a vertical-tuned AI agent, and a double-opt-in flow, then hands you the go-live checklist. Nothing sends until you clear it.

    • compliance
    • HIPAA
    • KYC
    • PCI
    • e-commerce
    • product announcement
    • activation bundles
  • Orbit Editorial Team

    Quiet Hours as a Settings API — Recipient-Local Send Windows, Now Scriptable

    The cross-channel quiet-hours policy — recipient-local send windows that gate outbound sends — is now readable and writable through the workspace settings API. Two endpoints expose the policy document and the effective window per channel, so an organization that manages compliance configuration in code no longer clicks through the dashboard to review or change its send windows.

    • quiet hours
    • settings API
    • compliance
    • product announcement
    • 2026
  • Orbit Editorial Team

    Personalization on the Native CDP — Computed Traits, Decided Per Visitor

    Devotel Orbit's personalization engine turns the native CDP's computed traits into per-visitor decisions on your site and app. Here is what it does, how it differs from a Segment-style collection pipeline, who owns the consent posture, and a buyer checklist mapped to the shipped surfaces.

    • CDP
    • personalization
    • computed traits
    • next-best-action
    • customer data platform
    • product announcement
    • 2026
  • Orbit Editorial Team

    Introducing Orby — the AI assistant built into the Devotel Orbit dashboard

    Orby is the assistant embedded in every Orbit dashboard. It answers questions grounded in your workspace data and the Orbit documentation, looks up usage on demand, and proposes data-changing actions behind an explicit approval step. What it can do, how sessions and availability work, and three workflows to try first.

    • Orby
    • AI assistant
    • dashboard
    • product announcement
    • 2026

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Blog — Orbit by Devotel